"I’m just the driver of the excursion, so it’s up to you to enjoy the journey, the scenery, and the destination." This is what I always told my wife and children when, at the start of a road trip, I sat behind the wheel and fastened my seatbelt.
There’s something special about sitting behind the wheel and feeling in control of the road, that moment when the horizon unfolds before you and you know that, although you’re steering the vehicle, each passenger will have their own experience. With over 40 years of driving experience, I’ve always found a unique pleasure in taking long road trips, sometimes following familiar paths, other times venturing along new routes.
For me, driving has become a sort of moving meditation, an opportunity to reflect on life and the direction we take, both personally and professionally. As the landscape unfolds before my eyes, my mind also travels along internal paths, exploring ideas, memories, and possible futures. It’s during these journeys that I’ve discovered that leadership has many similarities to the act of driving. The way a leader guides their team can be compared to how a driver navigates their vehicle on the road, anticipating what lies ahead, adjusting to the conditions of the road, and ensuring that all passengers arrive at their destination safe and satisfied.
In my personal record, I managed to travel 350,000 kilometers over a three-year period. These journeys not only gave me a deep love for the road but also provided invaluable lessons about leadership and life in general. One of my favorite routes in Venezuela used to be the Gran Sabana Route, a path that winds through peaceful landscapes where the vastness of the world seems to envelop you in its infinite beauty. The route from Caracas to Santa Elena de Uairén, in the southeast of the country, is a 16-hour, two-day journey during which you traverse vast kilometers of pure nature, crossing plateaus, rivers, and impressive, unique, and incomparable views.
Thinking about my pleasure in driving, I find great similarities with my business passion. Both activities require patience, foresight, and a sincere desire to see others reach their full potential.
Being the driver of the excursion is a role that goes far beyond simply driving. It is an act of silent leadership, where my task is not just to stay attentive to the road but to create a safe and conducive space for others to discover, learn, and experience for themselves. As a leader, you must be aware that, although you know the way, each person in your charge will live their own journey, make their own decisions, and, in many cases, be surprised by the beauty they find along the way. This understanding is key to being an effective leader: knowing when to guide and when to allow others to explore on their own.
In business, this philosophy is equally applicable, especially in small companies, where teams may consist of just two or three friends, even family members. A leader is not someone who controls every aspect of the business process but someone who creates an environment where their team can thrive, make mistakes, learn, and ultimately grow. Just as on the road, where the driver must be prepared to adapt to any circumstance, in the business world, the leader must be ready to face changes, stay calm under pressure, and be the support their team needs to achieve their goals.
Preparing for the journey: the importance of prevention
Before embarking on any journey, preparation is essential. It’s not just about knowing the destination but ensuring that the vehicle is in perfect condition, that you have enough fuel, and that you carry the necessary tools to face any unforeseen events. This stage of prevention is crucial to avoid problems on the road and ensure that the excursion is safe and enjoyable.
I remember that before entering Canaima National Park, like almost all travelers, I would always make a stop at the Piedra de la Virgen, an imposing 80-meter rock at the beginning of the Gran Sabana route. While performing a general inspection of the car before resuming the journey, I always reflected on the importance of preparation. Just as this place is a sanctuary of protection for travelers, in business, preparation is the cornerstone that ensures the team is ready for the challenges ahead.
In the business context, prevention is equally vital. A leader who prepares adequately before embarking on a new project or facing a challenge significantly increases the chances of success. This preparation involves not only having a clear plan but also ensuring that the team is equipped with the skills and resources necessary to face the road ahead. It’s like checking the brakes, tires, and engine before a long trip: every detail matters, and any oversight can result in a major problem later on.
In a small business, where resources are often limited and decisions can have a significant impact, preparation is even more important. A leader must anticipate possible challenges, foresee solutions, and ensure that everyone is aligned with the objectives. This includes continuous team training, risk assessment, and creating a contingency plan for unexpected situations. Just like carrying a spare tire and a tool kit in the car, in business, it’s essential to be prepared for whatever may arise.
Prevention also extends to organizational culture. A proactive leader fosters a culture where preparation and planning are valued. This not only reduces stress when problems arise but also creates an environment where partners and employees feel safe and supported. They know that, whatever happens, they are ready to face it because they have been adequately prepared and equipped.
Just as in a journey, where using a geolocation app or carrying a map and knowing alternative routes can save you from getting lost or facing difficulties, in business, strategic planning and meticulous preparation are what allow a team to successfully navigate the challenges that may arise on the way. A leader's ability to anticipate problems and prepare the team to face them is one of the most valuable characteristics they can possess.
Navigating the road: key stops along the journey
Once on the road, strategic stops are essential to ensure a successful journey. These stops are not just for refueling, grabbing a bite to eat, or resting, but for evaluating progress, adjusting the travel plan, and changing course if necessary, ensuring that everything is in order to continue. In the context of leadership, these stops represent moments of reflection and evaluation, where the leader must review the state of the business, the well-being of the team, and alignment with long-term goals.
Some stops are planned, such as performance review meetings or periodic strategic reviews. At these times, it is crucial to stop and take stock of what has been achieved, what needs to be adjusted, and what still needs to be done. It’s like stopping at the Rápidos de Kamoirán Camp, a strategic service station to refuel the car, check the oil level, and make sure everything is working correctly before continuing the journey. There is another recurring stop on my route, the Salto Kawi (Kawi Falls), a low waterfall that forms a perfect lagoon for a refreshing dip. It’s like those necessary moments to take a breather, enjoy small successes, and recharge before continuing. In business, these stops are essential to keeping the team motivated and focused on the road ahead.
However, not all stops are planned. Sometimes, the road presents unexpected challenges, such as a detour or a mechanical problem. In these cases, the stops become opportunities for adaptation and resilience. Just as on the road, you might encounter a difficult stretch that forces you to stop and reconsider the route, in business, there are also times when circumstances change suddenly, forcing the team to pause, assess the situation, and decide on the best way forward.
These unexpected stops, though sometimes frustrating, are crucial moments for innovation and learning. A leader who knows how to handle these situations with calmness and clarity, transforming obstacles into opportunities, can guide their team through challenges and toward new possibilities. In these moments, it’s essential to have a prepared and flexible team, capable of adapting to circumstances and continuing to move forward with confidence.
In leadership, it’s sometimes necessary to stop, take a close look, and rethink the direction to ensure we’re on the right path. It’s the kind of reflection that makes me think of the stop to observe the impressive Salto Kama Meru (Kama Meru Falls), a 50-meter-high waterfall, a mandatory stop to contemplate its majesty.
Another of my favorite places to take a break was the Quebrada de Pacheco (Pacheco Ravine), with its crystal-clear waters and tranquil surroundings. In the business world, these pauses to relax and enjoy the environment are crucial for maintaining high morale and a clear mind, allowing for clearer and more effective decisions. Fostering innovation in a small business is essential for its survival and growth. A leader who encourages their team, even when it consists of friends or family, to be proactive and creative, even in uncertain situations, is cultivating a culture of continuous learning. It’s in these moments, when faced with the unknown, that the team can discover new skills, develop new strategies, and ultimately strengthen the business.
As the excursion driver, the leader has the responsibility to guide along these new paths, but also to trust in their team, allowing them to take the initiative and learn from the mistakes that may arise. This type of leadership not only builds trust but also fosters an environment where innovation becomes a natural part of the business. A leader's ability to guide safely, even in unknown territories, is what will ultimately determine the success or failure of the organization. Just as on the road, the leader must be prepared for any eventuality, always looking beyond the horizon, seeking new opportunities, and adjusting the course as necessary.
Adaptation and resilience: facing the unexpected on the road
In my experience of countless trips along the Gran Sabana Route, I learned that the weather can change in an instant, turning a sunny day into an unexpected storm. In those moments, a stop is necessary to adapt to the new conditions, adjust plans, and ensure that the journey can continue safely. Similarly, in business, the ability to adapt to unforeseen changes is an essential skill.
Resilience is one of the most valuable characteristics a leader can have, not only because it allows them to recover from setbacks but also because it enables them to see opportunities where others only see challenges. In a small business environment, where resources may be more limited and pressures more personal, resilience becomes an indispensable quality. Resilience not only involves resistance to adversity but also the ability to learn and grow from it. It is the art of turning obstacles into opportunities and finding new ways to move forward, even when the road seems closed.
On one of my trips to the Gran Sabana, just before reaching the Piedra de la Virgen, the SUV we were traveling in suddenly began making a loud noise. Obviously, it was a serious mechanical problem because the sound of grinding gears was shocking. Slowing down, I had to turn back about 10 kilometers to reach Las Claritas, a mining town. As I drove through the town, I was thinking about the best strategy given the circumstances. The town was bustling with people, the streets chaotic; however, I took a few laps looking for a place to stay, thinking that the next day I could find a mechanic. But my options were shaken when I saw a shirtless man pass by, carrying a knife at least 15 inches long on his belt.
In any case, the decision was unanimous: we would continue to the next town, hoping that luck would be on our side. Upon reaching the Piedra de la Virgen, the car’s noise stopped. So, after making a stop at Rápidos de Kamoirán Camp, we decided to continue to Santa Elena de Uairén.
These unexpected stops on the road, though sometimes frustrating, are opportunities for the team to refocus, learn, and grow stronger. A resilient leader knows that not all roads will be easy, but that each obstacle overcome is an opportunity for growth and learning. When the team consists of friends or family, these stops are also moments to strengthen personal relationships, ensuring that despite difficulties, cohesion and mutual support remain strong.
Even in difficult times, there is always something valuable to learn and appreciate. Valuing the circumstances and the environment is an inspiring process. During the rough journey I mentioned earlier, we didn’t miss the chance to visit the Quebrada de Jaspe (Jaspe Ravine), a river with a red jasper bottom that creates a spectacular visual effect. As in business, we made space for a pause and inspiration that allowed the team to refocus their energies and continue with renewed determination.
A leader's ability to guide their team through these difficult moments is what ultimately defines their success. This not only involves having a clear and strategic vision but also being able to communicate that vision effectively, keep the team motivated, and make tough decisions when necessary. Just like on the road, where the driver must be prepared for any eventuality, in business, the leader must be ready to adjust their strategy, make quick and well-informed decisions, and keep the team focused on the final goal. The day after our arrival in Santa Elena de Uairén, I took the SUV to a mechanic. The front-wheel drive transfer had been destroyed. The mechanic opted for a solution that seemed ingenious to me: he disengaged the front drive shaft, and in the coupling space, he placed a lid from a shoe polish can to prevent water from entering the transfer. That’s how I returned to Caracas, and with this solution, I continued with my daily tasks for the next three months.
When we talk about adaptation, it doesn’t just mean reacting to external and emerging circumstances, as in the previous case; it also means being proactive in seeking new opportunities, continuously improving processes, and preparing the team for future challenges. An adaptable leader is someone who doesn’t fear change but sees it as an opportunity to grow, innovate, and take the team and the organization to new levels of success. There will always be turbulent moments, like the experience I mentioned earlier. In business, we can’t always predict the unexpected currents that will arise. In those moments, it is vital to maintain control, adjust the course, and trust in the team’s abilities to overcome the challenges.
Ultimately, resilience and adaptation are the cornerstones of effective leadership. These are the qualities that allow a leader not only to survive the storms but also to thrive in them. Just as on the road, where the driver must be prepared for any eventuality, in the business world, the leader must be able to guide their team through challenges, stay calm under pressure, and find the path to success, no matter the circumstances. When the team consists of friends or family, the ability to adapt and be resilient becomes even more important. Here, it’s not just about overcoming business challenges but doing so without compromising the personal relationships that are so fundamental to long-term success. A leader in this context must be especially sensitive to interpersonal dynamics, ensuring that difficult decisions are not only correct from a business perspective but also from a human perspective. The ability to navigate these complexities with tact and empathy is what will allow the business not only to survive but to thrive in an environment that is both professional and deeply personal.
A route destined for success
Being the excursion driver is an art that requires balance, patience, and a deep sense of service. In the context of business leadership, this metaphor reminds us that leading a team is not about controlling every aspect of the journey but about facilitating an environment where each member can discover their potential and contribute to the common goal.
Leadership in small businesses, especially those formed by friends or family, requires an approach that combines knowledge, flexibility, and a willingness to face the unknown with confidence and openness. It is a continuous process of learning and adaptation, where the leader not only guides but also learns and grows alongside their team. This process of growth and learning is what ultimately enables the team to achieve success, not only in terms of tangible results but also in terms of personal and professional development.
At the end of the day, success in business is not only measured by the achievements reached but by the journey taken and the team’s ability to face each challenge with resilience and creativity. As the driver of this great excursion that is business life, your role is to guide, but also to inspire, facilitate, and allow others to shine on their path. An effective leader is someone who not only seeks to achieve the organization’s goals but also cares about the well-being and development of their team, creating an environment where everyone can thrive and grow.
Just as every trip along the Gran Sabana Route was a unique and unrepeatable experience, each stage in business leadership offers new opportunities to learn, grow, and guide others toward a destination full of promises and possibilities. On this journey, every stop, every challenge overcome, every obstacle conquered, and every innovation achieved are the milestones that mark the path toward a prosperous and successful future. The true measure of a leader's success is not only in reaching the final destination but in the ability to enjoy the journey, build a lasting legacy, and guide their team through the ever-changing landscapes of business with confidence and determination.
Ultimately, leadership is a continuous journey, an endless excursion toward growth and improvement. Just as on the road, where every curve, every mountain, and every valley offers a new perspective and a new opportunity to learn, in business, every challenge, every success, and every failure is an opportunity to grow, to learn, and to take the team to new levels of success. As a leader, your role is to be the driver of this excursion, guiding your team through the challenges, celebrating the successes, and learning from every experience along the way, while keeping your eyes on the destination, knowing that it is in the journey where the most valuable lessons are forged.